Pricing and offers
So, what might it cost to have our insight and support?
All support offerings will be thoroughly discussed and planned with you in advance, so we can ensure it best meets the needs of your service; and remains both cost effective and proportionate to the size of your business.
Please see below example costings for our most popular services
Mock Inspections / Quality Assurance Audits
Our mock inspections/quality audits involve a complimentary a blend of on-site and remote inspection activity to best support your service needs, and include dedicated feedback support time. They can be planned as announced or unannounced visits, and planned with staggered start times to see various operational hours of your service. All visits are supported by an inspection report, formatted like a CQC inspection report, and supporting action plan of any recommended actions to improve compliance;
Four-Day Comprehensive Audit - a perfect choice for larger organisations and those getting ready for their first CQC inspection/follow up CQC inspection following a less desirable outcome - From £2200
Three-Day Comprehensive Audit - a great choice for mid-size providers and homes up to 40 beds, to get a wider overview of current operational performance with a deeper dive approach - From £1650
Two-Day Snapshot Visit - these are ideal for new services and small providers who would like an overview of current practices and core risk quality statements; as well as providers who would like specific key questions of concern reviewed with a targeted inspection approach - From £1100
Please contact us for more bespoke/targeted inspection support options and pricing details, to best cater to your needs and budget!
Responsive and Remote Support
Turnaround and Crisis Support - this may be on-going responsive support put in place following on from a challenging inspection; unexpected leadership departures after significant events/whistleblowing or performance concerns, for example. We support you to create a service specific action plan to address the concerns and provide interim operational support for an agreed length of time, with a suitable exit strategy to ensure improvements can be sustained and embedded as we withdraw slowly. During the support, we will assist you with external communications and step in to help with managing expectations of stakeholders and staff, whilst also providing an additional source of staff and customer welfare support as an external and impartial point of contact to discuss any concerns, whilst emergency compliance; communications and improvement solutions are created and implemented.
Remote Support - We can also offer much more flexible and affordable support options with full or half-day remote support sessions delivered via virtual meetings. This may include external care plan/risk assessment and documentation/audit reviews before submission to CQC/Local Authorities; impartial investigations support; electronic medication management process reviews; system audits and system set-up support - and much more!
We offer special discounts for remote support, starting at £250 per half day or £450 for a full day!
Whether you are struggling with compliance and business development; would like some mentoring 1:1 for additional assurances to strengthen your knowledge and practice; or simply want to assess your current compliance levels - Contact us today for a discovery call to see how we can best help you!
Looking for a more bespoke support package such as;
New Business Start-up and Registration Support
Managed Nominated Individual Services
Whistleblower’s Friend Services
Multi-site Annual/Bi-Annual Mock Inspections
Anything else?
Contact us for an expert consultation and quote
Support Visits
Our general support visits are a very popular service, as we can provide on-going operational and quality assurance support, working hands on with you and your teams. These are ideal for providers of all sizes - whether new/small and wanting more assurance within day to day operations; needing mentoring for new leaders or systems implementation; larger organisations needing to gain greater oversight of real operations and leadership performance; or even supporting new Directors/Owners in learning how best to really drive the business forward and identify potential operational weaknesses. Our daily support visits are completed with detailed reports of attendance, to provide a rolling record of support given and tasks completed/documentation reviewed. Our day rates start from £550 and may include;
General Support Visit - stepping in to provide a helping hand to the team, assisting with areas they may be struggling with such as updating systems/care plans/completing audits
Business Performance/Development Support - supporting you to review current performance, roles within the organisation and support networks, as well as help you to redevelop marketing and business develop strategies
New Leader Support - assisting with new leader inductions and stepping into a new role to help them better understand their role, responsibilities and priorities; whilst also providing operational support to help get them started
Inspection and Registration Preparation Support - working with your leaders and wider team to prepare for upcoming inspections - this may involve preparing the environment; having mock interviews with staff and leaders; speaking with your customers/residents and their chosen representatives to collate independent feedback and prepare them for Inspector conversations; reviewing current service improvement plans to check progress against service leader perspectives and gap analysis - and more!
Please Note: Any additional expenses incurred as part of service delivery, such as travel and accommodation, are to be negotiated and agreed between both parties. Contractual agreements will be created to outline the scope and responsibilities of each party within any projects.
Prices detailed across this page are for one Consultant only - please contact us directly if you wish to explore additional and flexible rates for both myself and other trusted associates to provide you with joint support.
Should I really go for a small team of independents?
One of the added bonuses of being an Independent Consultant is that it means much more affordable and consistent levels of support, as well as greater contact time with who is really helping you gain greater assurances for your business. As Independents, we can be much more flexible and supportive in our approach, with the freedom to tailor the support to what you really need, rather than ‘making do’ with stretching your budget as far as possible to cover compliance organisations back office overheads. Our small core team also ensures you have additional cover from a known individual, should we ever become unwell or be on leave when you need us. And the best part? This all comes with the same level of professional advice and guidance as you would receive from the well known compliance organisations - often at less than half the price!