What our clients are saying about us…
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Your consistent, caring and calm support has made such a difference to us in these difficult times following our recently poor CQC inspection. You have helped us find strength and resilience, as well as belief in ourselves when we felt we had nothing left, and we are forever grateful.
PTO, Managing Director, Supported Living, London
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I was so nervous about having a mock inspection completed in my home, as CQC haven't been in over 5 years and the bits to look at have all changed - but you really made me and the team feel at ease. You were thorough, approachable, fair and took time to explain things like my previous Inspectors used to many moons ago. This meant the world to us, as we were able to see the unseen; figure out more of our flaws, and surprise ourselves at how much we had retained. We look forward to seeing you again in 6 months!
LS, Registered Manager, Residential Home, Hampshire
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I can't believe how much of a positive impact you've made in such little time, just by being there and giving me the reassurance I never knew I needed. I felt alone before you came, but you helped me and the team really bond and work together
MW, Interim Care Home Manager, Northamptonshire
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We've never had such a supportive Mock Inspection before. I'm so glad you came and took time to explain things as well as give us feedback. It makes so much more sense and I feel more confident in my work
KB, Registered Manager, Learning Disability Specialist Care Home, Staffordshire
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Many thanks for your help and support with our tribunal case, and staying with us for moral support throughout the sessions. It really meant a lot to us. We couldn't have done this without you!
Managing Directors, Domiciliary Care, Oxfordshire
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It has been an absolute pleasure meeting and working with you. My team and I have felt so much more confident and directed since you came, which has been a huge help in my new role.
HM, Care Manager, Extra Care, Oxfordshire
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Thank you for helping me to get my registration done, against all odds. Your help and support has been amazing, even when I've only had time to deal with CQC in the evenings around my full time job!
BS, Domiciliary Care Franchisee and Managing Director, Kent
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Thank you so much for the phone support and detailed email to help me get things back on track and build my business better. Your explanations, ideas and local knowledge were a huge inspiration!
JO, Managing Director, Domiciliary Care, Nottingham
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Many thanks for your hard work and support with my registration at such short notice. It is indeed appreciated.
KS, Domiciliary Care Franchisee, Manchester